Product Details:

• Name Designation: Havoc Style 40MM Grenade Launcher (Short) - Black
• Manufacturer: Big Dragon
• MPN: BD0052A
• Design: Black
• Shell Capacity: Single MOSCART, 40mm Airsoft Grenade at a max length of 8.5cm
• Recommendations: 
  • Big Dragon - 40mm MOSCART Gas Grenade 72rnd - Red
• Construction: Full metal construction

Other Features:

• Holds up to 8.5cm long shells [ONLY 72rnd OR LESS 'SHORT' SHELLS WILL FIT THIS LAUNCHER]
• Secures onto any 20mm RIS/RAS rail section
• Full alloy construction
• Push to side safety buttons
• Requires 16cm of rail space for a proper fit
• Completely blank Black design so you can engrave or decorate in your own way
• Incredibly easy to use
• Large firing thumb press button
• Grenade tube slide locking button located at the front left side 
• Please note shells, gun and other items are not included!

Package Details:

• Big Dragon - Havoc Style 40MM Grenade Launcher (Short) - Black

Special Instructions

This must be treated like any Airsoft Pistol or Rifle, remove any Shells before entering the Safe Zone, and never load the launcher in an area where people have no eye protection on.

Once a shell is gassed and loaded it must be treat as if it is live, place it immediately into a pouch facing downwards incase of accidental discharge!

Please note, that the launcher only accepts 40mm Airsoft Grenade at a max length of 8.5cm.

Buying with confidence is important and knowing that we have a no quibble returns policy will hopefully put your mind at rest.

Items must be returned in original packaging! Any faults or damage must be reported as soon as the item has been opened. If we believe damage has been inflicted by yourself, we reserve the right to refuse a return and/or refund of the item and postage.

Any returned item/s returned due to a fault or incorrectly dispatched will have your postage REFUNDED. If you are returning an item due to incorrect sizing or being unwanted you will not be refunded for return postage. To receive a full refund of your item/s you must contact us within14 days of original delivery date in original packaging. 

The stated Feet Per Second listed (FPS) is based on the first unit taken into stock from our suppliers. We check this ourselves in store using SKANAR Chronometers. Subsequent units on new deliveries or new production runs may deviate from this figure substantially. If the power level of the unit is of particular importance to you, the end user, please contact us at the time of purchase and we will try our best to cater to your needs.

11.1V LiPo batteries are for use in highly tuned and modified AEGs ONLY. The use of an 11.1V LiPo, 10.8V NiMh/NiCd or higher voltages voids all warranty on all AEGs supplied by Patrol Base Ltd. This includes units where Manufacturers, suppliers, other retailers or the Airsoft media state that a unit is 11.1V LiPo ready.

Modified Returns

Please note, we can only accept returns which are returned to us unmodified from their original state. This includes changes or permanent modifications to the Internal or External components of the weapon, included but not limited to: Gearbox Work (Such as Gears, Pistons, Triggers, Nozzles and Motor), or Barrel Cutting, Changing, Spraying of the Weapon, Removal of Two-Tone. This includes disassembly weapons, with the exception of expected maintenance (Such as Pistol Cleaning, or Barrel Cleaning).

We cannot accept returns which have had work carried out by other Retailers, or Airsoft Techs such as an attempted repair. 

User Error

If any problems arise from user error we cannot accept a retun, however we will help you in repairing the problem. Examples of User Error are, and not limited to:

• Weapon Modification
  We do understand that users like to modify their weapons, however, once a permanent modification has been made, or if the weapon has been taken apart outside of expected maintenance (Such as Pistol Cleaning, or Barrel Cleaning). 
   
• Stripping a Weapon Completely during Cleaning
  Typically, stripping and cleaning a pistol only entails splitting the Slide and Frame, and cleaning the Barrel, wiping dirt from moving parts and applying fresh lubricant. Removing parts, such as the trigger mechanism, and damaging them is concidered user error.
  
  Typically,  stripping and cleaning an AEG / Gas Blowback Rifle entails removing the inner barrel for cleaning. Any further work, such as Gearbox Maintainance, should be carried out by our Shop Technicians.
  
  For further help on maintaining weapons please free to call us on 01484 644709.
   
• Use of Poor Quality BBs
  Please don't use Cheap / Low Quality BBs in Airsoft Replicas supplied by us, if we find evidence that low quality BB have been used we cannot accept a return. Unfortunately,  more and more RIFs booked in to our workshop with damage caused by a poor choice of BB. Poor quality BB’s are BB’s which have been manufactured in a location with poor quality control, resulting in ammo which breaks easily, has mold lines, injection marks or poor weighting ratio. We recommend using BBs supplied by: ASG, G&G, King Arms, BB Bastard, and Amoeba. If we feature the BBs on our website they are safe to use with your Airsoft Weapons.
   
• Damage by Dropping, Force Damage and Debris
  Although Airsoft Guns are typically built and designed to last they are Toys, and are not manufactured to the same quality as Real Firearms. As such, dropping, hitting, throwing, and dipping in mud can cause permanent damage to Airsoft Replicas. We cannot accept returns of weapons that have been obviously mistreated, with parts missing and broken.
   
• Use of the incorrect Charging unit
  Please ensure that when charging batteries the correct Charging unit is used. For example, do not use a Li-Po Charger to charge a Ni-Mh battery, or a Ni-Mh Charger to charge a Li-Po Battery. Please read all supplied instructional material, as we cannot accept the return of items damaged in this way.
   
• Use of 11.1v or Higher Li-Po Batteries
  High Voltage / Discharge batteries can cause permanant damage to AEG internals, please see the section below for further infomation.
   
• Use of incorrect lubrication
  Do not use lubrication during maintainance which is not designed for use with Airsoft Products. We cannot accept returns, or honour warranty, of weapons which have been damaged through the use of innapropriate lubricants. Examples of an appropriate range of lubricants are the Abbey range of Lubricants. Examples of innapropriate lubricants are: WD40, Abrasive Lubricants, and Mineral Oil based Lubricants.
  We recommend that you only use the lubricants available through our website, if you are unsure of what to use please call us on: 01484 644709, or email: workshop@patrolbase.co.uk.

Boneyard Returns

Please not if you are purchasing a Boneyard item, we class them all as used / handled and we will specify in detail and in photos any key damage and a bit of their history too. For all items marked as "new but scuffed" you will have 30 days warranty and tied to all other returns conditions found in this "Terms" page. 

For product that is purchased knowing it has already been repaired, opened and declared as faulty, we do not accept any returns.

Returns Related to included Free Chargers / Batteries

Unfortunately we cannot accept returns of Batteries and Chargers that comes supplied in a bundle with a weapon as these are considered free gifts and are typically of a lower quality than other available chargers and batteries. For example, batteries supplied for free with weapons usually features a low mAh rating and feature a low charge capacity.

We recommend that when purchasing an Airsoft Weapon you also purchase a new Battery and Charger (if required) for maximum reliability.

Frequently asked Questions

What is your returns period?

Our returns period is 14 days from when you initally recived the item, if you no longer want the item you can return it to us with the origional packaging. However, we will be unable to refund your postage.

How long is your warranty period?

The warranty period for all items we sell is one month from the reciept of your product. We can replace your product if was recieved damaged or broken through normal use, but not if it was through user error. If the item is found not to be damaged through user error, we can refund your postage. Please contact us to discuss replacement or the fixing of your item. 

How do I arrange a return?

To arrange a return please contact us via Telephone and we will talk you through the steps required to return your items. This typically means filling in a returns form and posting it back to us. If the product is faulty, you will recive a refund for the cost of your post.

How do I get a returns form?

To recieve a returns form please contact us via Telephone and we will E-mail you a form to print out and fill in.

Who should I use to post return items?

We suggest that you use Royal Mail 2nd Class Tracked, as it allows us to tell how much you have been charged.

Can I cancel orders which have not been dispatched?

You can cancel any order that has not been dispatched. Please call our Customer Care team on 01484 644709 between 9:30am and 5:00pm

What is your returns address?

Patrol Base Limited, 
Unit 5 Dale Street Mills, 
Dale Street, 
Huddersfield, 
HD3 4TG. 

How can I contact you?

You can contact our order processing department using the following options:

• Telephone: 01484 644709
• E-mail: james@patrolbase.co.uk
• E-mail: sales@patrolbase.co.uk

Please note, this is a Condensed version of the Delivery Information Page.
For full details please see: Delivery Information - Main

Contents

1 - Main
2 - Postage Speeds
   2.1 - Estimated Speeds
   2.2 - Next Day Service
   2.3 - Saturday Service
3 - Products with Special Postage Requirements
4 - Frequently Asked Questions
   4.1 - How can I contact you?
   4.2 - What is the cut-off point for next working day service?
   4.3 - Is Saturday delivery available?
   4.4 - Which Courrier do you use?
   4.5 - Do you deliver to Northern Ireland / Scottish Highlands / Channel Islands?
   4.6 - I am ordering Krylon Spray Paint, what special rules apply to the postage of these items?
   4.7 - How do I track my pacrel?
   4.8 - Where do you deliver to?
   4.9 - What is your Postage Pricing?

1 - Main

We are proud of our rapid delivery which is completed by courrier next working day and standard services to mainland UK. We also ship to EU countries; Scottish Highlands and Islands which are a minimum of a two day service and are shipped by land / sea. All our deliveries are made by Courier Service.

We deliver from Monday to Friday, and Saturday with a special service. If more than 7 days have passed since we confirmed dispatch and your order has not arrived, then please call our Customer Care Team, details are found on the Contact Us Page.

Upon signing for the delivery you are accepting the correct delivery for your items, however, we do understand that you might not be able to open your package straight away so you have up to 48 Hours to advise us of missing / incorrect items.

For orders outside of the UK Mainland please specify your location when calculating postage. 

For all international orders there may be an additional postage charge on top of that quoted. You will be contacted if this applies for your order. If the postage costs are too high, you may cancel your order at any time prior to dispatch.

For more information please see: Delivery Information - Main.

2 - Postage Speeds

2.1 - Estimated Speeds

Below is a table of estimated speeds for each delivery service, which can be used as a reference to when your package will be delivered. For a more accurate estimate, feel free to call us, details are found on the Contact Us Page. If you are outside of the UK, then please see our EU Shipping Information Page.

* Working days represents Monday - Friday, and does not include weekends. For example, a parcel ordered on Friday on a Next Working Day would arrive Monday. Please see the 'Next Day Service' Section for more details.

** Please note that Next Days are not only next working day, but cannot be offered to None UK Mainland and Scottish Highlands locations. Typically, if you are not connected by Road to the UK we cannot offer the next day service. If you live outside the UK Mainland and order next day your order will be dispatched as if it is next day, but will typically take 2-3 days to arrive.

For more information please see: Delivery Information - Postage Speeds, and for information on Next Day and Saturday Service please see: Delivery Information - Next Day Service, and Delivery Information - Saturday Service.

3 - Products with Special Postage Requirements

Some products such as Krylon Spray Paint, Gas, Green Gas, and Other Compressed Gas, and Pyrotechnics and other Explosives have special postage requirements and must be handled differently.

For more information please see: Delivery Information - Products with Special Postage Requirements.

4 - Frequently Asked Questions

4.1 - How can I contact you?

You can contact our order processing department using the following options:

• Telephone: 01484 644709
• E-mail: sales@patrolbase.co.uk - General Inquiries

Additional Contact Details can found on the Contact Us Page, such as for Returns and other Services.

4.2 - What is the cut-off point for next working day service?

The cut-off point for next working day service is 2:45pm, please order before this time to ensure we can process the delivery before our courrier arrives.

4.3 - Is Saturday delivery available?

Yes, we do allow for a Saturday delivery, however it is costly. A standard saturday delivery can roughly cost between anywhere between £35-£50+ dependent on location and weight, which is why we do not typically offer it though the website. Please contact us beforehand so we can arrange a price for you.

To organise a Saturday Service please contact us, details are found on the Contact Us Page.

4.4 - Which Courrier do you use?

For information on our current Courrier please feel free to contact us, details are found on the Contact Us Page.

4.5 - Do you deliver to Northern Ireland / Scottish Highlands / Channel Islands?

Yes we do deliver to Northern Ireland, the Scottish highlands and the Channel island, however we cannot offer Next Day service to those locations and may require additional postage cost. If an additional postage cost applies to your order we will contact you via your supplied phone number or email.

If you are worried about additional charges please contact us, details are found on the Contact Us Page.

4.6 - I am ordering Krylon Spray Paint, what special rules apply to the postage of these items?

When ordering Krylon it is important to note that we cannot ship fewer than 4 cans outside of the UK, and less that 2 cans to Northern Ireland, this is due to rules for transportation of pressurised containers with our courier service. 

We also cannot ship Krylon to non-EU countries. We apologise for any inconveniences caused.

For further information please feel free to contact us, details are found on the Contact Us Page.

4.7 - How do I track my pacrel?

If you order was sent via Couriered Service you will recieve an E-Mail with tracking details and estimated delivery time. If you did not recieve this email or cannot find your tracking information please feel free to contact us, details are found on the Contact Us Page.

4.8 - Where do you deliver to?

Outside of the Mainland UK we deliver to the following places:
Please note that if the delivery location is outside of Mainland UK we cannot offer a Next Day Service

4.9 - What is your Postage Pricing?

Postage Pricing varies from place to place, and may be subject to a Feul Surcharge of 6.8%, however, we will contact you if this is required.

For more information, and a list of prices please see: Delivery Information - What is your Postage Pricing?

Should you require any further information please feel free to give us a call in-store on: 01484 644709