Customer Reviews

I bought this not realising it came from Europe and would take a month to get here, decided to buy a Hpa system for £800 all in so I could have a decent gun sooner. I’ve used the HPA kit once, this is my main now… high rate of fire, programmable fire modes. Proper decent bit of kit. My only complaint is it took a while to get here coming from Europe but that’s not the guns fault.
This gun feels amazing and is stunning to look at, compact but not tiny, really high quality bit of kit. If you want it fast this isn’t the one but if you’re happy waiting a few weeks then I cant recommend it enough!

Great Service, Quick, Efficient and Fair.
After Sales is great too - highly recommended

Great service and friendly staff.

Patrolbase are very quick to take your money. But if they make a mistake, eg, send you the wrong RIF, they make getting your replacement virtually impossible. I returned the incorrect product and was then told via email that the correct one would be sent out. Normally post is sent out same day with 24 hr delivery. 5 days later, I'm still waiting, they've still got my money, they aren't responding to any emails I send and have gone radio silent. I have spent a lot at that store. Not another penny ever again.

This place has amazing customer service, with friendly staff always on hand to help you with all your airsoft needs

Great turn around arrived quicker than expected almost a week sooner than the expected ted delivery and that was with it sent for 2 toning. Fab service

My Grandson says Gloves are brilliant 👍🏻
I was a bit annoyed that I had paid top amount for quick delivery and didn’t realise Saturday wasn’t classed as a working day,so I wasted almost £10 for fast delivery

Best place to get any type of airsoft gear. Fast delivery. Exceptional service. I had an order for an Earmor headset, but wanted to add to that order and was given a discount code for the other item I wanted to order, so I would get free delivery.

Always excellent items and customer service and prices that certainly bear any competion.

Products were spot on,ade this order from a goodwill gesture from the business and has secured me as customer for the foreseeable! However the courier used really dropped the ball which has left me hesitant to order again

Thank you my son and my self are enjoying the product it is very high quality

Dealt with my order quickly and efficiently. All arrived in good time.

Great items for airsoft and at good prices. Dispatched and delivered quickly.

The only improvement I’d ask is for better postage costs. Seems a flat standard p&p fee of £6.95 for everything. So if buying something cheap like a rubber knife, then it almost doubles the cost.

The rifle I ordered got here 2 days early, so that was nice. I am very new to this hobby so maybe I am being ignorant, but the paint did scratch off a bit when I put the grip on the rail. Also the battery was very tricky to get in, of course that's more the manufacturers problem. Maybe a some instructions on that would be nice? I dunno. The instructions on the side of the box were not very good.

All in all, I got what I ordered + some BBs and it all works just fine.

Thanks dudes.

Highly recommend purchasing from patrol base very easy to use website extremely good prices. Kept very well informed on delivery. The delivery company that patrol base use are the best delivery company that has ever delivered anything to me .

I've use patrol base many times, on the odd occasion if there is a problem with delivery or product it has always been delt with quickly.
Very good service and products.

Excellent little suppressor it looks and fits very well and I’ve found mini radiator foam rollers fit
perfectly inside

They work perfectly

Excellent service and an excellent product. I will be purchasing again to add to my collection.

They did a terrible two tone service. There was no steel ball no spring and no washers on the selector switch. So pistol was useless. I had to sort them out by my self.

Cool kit at good prices.

Your service was fine. I ordered a product, you guys delivered it. Job done.
Will I use your website again, yeah probably.
But I don't appreciate the 3 prompts asking me for validation.

Amazing service everything arrived quick felt like I was getting a gift

I have made numerous purchases from PB over the last few years and have found them to be very positive to deal with and reliable in their service standards

Excellent service,as always. I paid for express delivery and wasn't disappointed.

verry good

Straight forward, delivers in good time and exactly as ordered.

Great product. Well made. Works nicely.

Poor service.

awsome experience. easy and hassle free order and delivery. not a single problem at all.

Amazing service as always

Fantastic sorted my order fast and delivered fast recommend

It’s good it works

This was a gift for my son, who actually chose it. Ordering was very straightforward and delivery was on time. My son is happy with my purchase, so I'm delighted.

Always outstanding 10/10

Best place to get you're Airsoft needs great price on accessories and extras will be using again

Always good to deal with never had any hassle slays buy all my airsoft stuff from.here

Absolutely perfect product, and very fast delivery 👍🏻

Always on-point and ready to help. Can't fault PB over the years I've used them!

Good delivery and customer support