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2,104 Independent customer reviews
Trustpilot (1,602 reviews)
Reviews.io (502 reviews)

Dealt with my order quickly and sent out. Can’t fault them.

Quality parts, great stock and inventory. Prices best most places, I would recommend them to anyone.

Good, but without much communication during shipping, slight scratches on the product, and it required a rebuild of the bolt to fire.

Brilliant, item arrived quick and website was easy to use! Good job to all the soldiers at Patrol Base! You are winning the war against great sales! you truly are “Prepared for Battle!”. You’re sergeant major (boss) is proud of you, hell even Jools and Jops are impressed with you.

Good service with a good stock of things to buy, however the delivery is very overpriced.

I have bought quite a few rifs and tactical kit from PB , well stocked and quick service . Well priced and klarna option makes it to easy ! One stop shop for all you need , and stuff you didnt think you needed !

Verry professional!

The VMP-1 i bought is perfect and came VERY quick with the express shipping. The foregrip i bought did not fit on the rail, despite being a 20mm picatinny mount. I did message in regards to this and heard nothing back. So they loose a star there unfortunately.

Good helmet but there was only one size and it's a bit big for my cranium 👍🏻

Patrol Base is one of our main places to pick up kit from, because they are consistent with quality, service and affordability

One of the best airsoft dealers but somtimes my products come broken or not as advertised

Fantastic Customer Services, Delievery is always on time

Purchased the JW3 high cappa and DE UTR
Used these guys twice now and they have been fantastic. Postage is really quick. There website is the best and easiest to navigate and full of information. I made a mistake with one of my orders and a quick phonecall the next morning got my order corrected with the help from there very helpful and friendly staff. They are now my go too for all Airsoft.
Thank you everyone at PB 👍
Used these guys twice now and they have been fantastic. Postage is really quick. There website is the best and easiest to navigate and full of information. I made a mistake with one of my orders and a quick phonecall the next morning got my order corrected with the help from there very helpful and friendly staff. They are now my go too for all Airsoft.
Thank you everyone at PB 👍

Quite happy with the quality of products I bought.

Patrol base was great

Order thing, get thing pretty quickly, can't fault 'em.

I'm satisfied with PB.

Good website, overall happy with the purchases I’ve made, delivery cost is a bit high but apart from that no complaints at all

The team at patrol base are always freindly, very knowligible and keep me updated regarding when my products are going to be delivered.

Really pleased with it it looks better in the flesh than on a photo. Can’t wait to try it out on my next Airsoft skirmish

Great item and fast delivery

Patrol base is my go to site for my gear, great prices for the great gear available

Better quality than I was expecting....

Quick dispatch but no instructions on how to fit the battery

I purchased the Daniel Defense MK18 GBBR from Patrol Base, I saw them at their
store today. Really nice folks, happy to answer my questions, and I had a few, lol.
I could have spent a small fortune in there today, lots of toys on display.
Super happy with my purchase, although I've yet to try it out. I have 2 more orders with Patrol Base, suffice to say I'm very happy with the service. I don't know who I dealt with today but thank you both very much. Outstanding service. Keep up the great work.
store today. Really nice folks, happy to answer my questions, and I had a few, lol.
I could have spent a small fortune in there today, lots of toys on display.
Super happy with my purchase, although I've yet to try it out. I have 2 more orders with Patrol Base, suffice to say I'm very happy with the service. I don't know who I dealt with today but thank you both very much. Outstanding service. Keep up the great work.

Patrol base is a spectacular supply point for airsofters! The stock and inventory is second to none, they have absolutely everything you could want as a serious airsofter.
However I don’t do orders to them very often as their shipping costs are ridiculous! £25 to the Isle of Wight is a joke. Every other retailer quotes me no more than £10 for shipping. Even novritsch based out in Austria only quotes me £15 for shipping, so I find it hard to understand why patrol base can justify there shipping costs. I now only put orders in with patrol base if I really really need something, especially if I can’t find it anywhere else or if any of my community put a shared order in and divide the shipping fees between us.
However I don’t do orders to them very often as their shipping costs are ridiculous! £25 to the Isle of Wight is a joke. Every other retailer quotes me no more than £10 for shipping. Even novritsch based out in Austria only quotes me £15 for shipping, so I find it hard to understand why patrol base can justify there shipping costs. I now only put orders in with patrol base if I really really need something, especially if I can’t find it anywhere else or if any of my community put a shared order in and divide the shipping fees between us.

Easy to order stuff and good delivery condition

The two tone delivery service was done in it's due time, i got my order in about 2 weeks which is brilliant. Everything came and it was well secured so no parcel gets damaged through shipping.

Very nice shop and service

Fast delivery and good service every time I've used them.

Great team great stock of stuff cant complain about the company there spot on.

Delivered on time, my first airsoft rifle and the two tone paint job was decent.

Quick delivery and communication via email and in person, the staff know there products and are very helpful

Good gun but stinks if spray paint and is a baby blue instead of what colour they show probs 7/10

The best place to buy all our equipment from. Every item i have bought has come very quickly.

Good selection and competitive prices. Lots of useful info on the website for new players.

Good quality gear, would have been 5 stars but your delivery people let you down.

Absolutely stunned by the fact that my gun has arrived in less than a day after purchased, well packaged and everything was working fine. You guys got a loyal client today.

First time ordering with patrol base.
Very happy with the customer service and the delivery was very fast as well. Will definitely order more from them in the future.
Very happy with the customer service and the delivery was very fast as well. Will definitely order more from them in the future.

Great service, good communication with competative pricing!