Customer Reviews

Quick delivery and well packaged.

Patrol base is where i turn to when I need soemthing. They got it all at some good prices and there delivery is flawless. Even if they make a mistake there quick to fix it.

Very good quality

Quality as always, thats why I use Patrol Base

Excellent!

Nice stuff good quality!

As a newbie , i suggest to have suggestion on all the attachment of the gun so we dont have a hard time to look for what we going to purchase .

Great products, great prices, great service

I love Patrol Base, I have spent so much time browsing the shop, put a massive dent in my wallet and bought some really impressive toys to play with my airsoft with.

I've had some really good conversations with Joe, Josh and Natalie and fair play, they are legends for putting up with me waffling on.

Never had a bad experience and I look forward to finding my next ' I want that "
Thank you guys and thank you Patrol Base

Good overall service and price. Thank you Patrol Base.

Fast delivery and helpfull

Ordered a Parra hard case to use as a rc transmitter case, really impressed with it, superb quality and perfect for my application.
Delivery was excellent, even on the standard delivery it arrived in a couple of days.

Great sevice price and delivery 5 stars

Great online and walk in shop. Always helpfull and give great advice. The most developed airsoft shop arround by a clear mile.

Have had a previous issue with the wrong battery being sent out and a RIF not functioning while inder warrently. Both of these issus were reseolved cooly ans professionally. Top quality customer service

Amazing prices really fast delivery

Great 2 tone service

5KU 1913/20mm Picatinny Folding Visor/Respirator Stock is perfect for using your rif with a full face mask. The stock is full metal with a rubber butt pad and attached perfectly to an Airsoft Artisan 1913/20mm Picatinny Stock Adapter for the ASG CZ EVO 3A1, which I also purchased. Both items are perfect and extremely well made.
If you have an ASG EVO and wear a full face mask, I can't reccomend this setup more highly.

Amazing delivery service plenty of notice and accurate timing information
Thanks so much

You were a great help from start to delivery, and you answered all my queries.

Good but my gun is broke used only ones in the field the it broke

Green gas came half full

Very happy with order..

Will be ordering again

Greta team and great customer service highly recommend

From start to finish, dealing with PatrolBase — and specifically a customer service representative called Simon — was a frustrating experience.

He was unable to answer basic questions about gas usage or identify that my order contained incompatible parts. When I asked to speak to someone more knowledgeable, I was told to email instead and was effectively brushed off — despite having already called to confirm that all my items were correct and compatible.

The time taken to request further information about my defence for replica firearms meant I missed that day’s postage cut-off. In my reply providing this information, I also asked for a representative to call me to confirm my order, but no call or follow-up was made.

I paid extra for faster delivery, yet still had to chase the order by email and then by phone the following day, only to discover it hadn’t even been dispatched. When it finally arrived, the rifle and sling were incompatible — something that should never have happened.

When I explained how urgently I needed the correct parts, I was told it would be sorted and “not to worry,” but no one ever contacted me. That was Thursday afternoon it’s now Saturday evening-I’m left completely in the dark.

While I did receive a refund for the postage, I am still waiting with no confirmation that the correct sling has been sent, or whether it will arrive in time.

If you’re a beginner and not 100% sure what parts are compatible, I would strongly recommend avoiding this company. You should be able to rely on a retailer’s advice — I couldn’t.

Very fast delivery

Great rifle and great service everytime

Delivery was well packaged and on time.

The replica is really nice, after taking it out of the box you can feel the metal construction and its weight for its small size, I was positively surprised
301/297 fps for BB 0.25 rpm 650 with 7.4v batteries
The magazines work fine but only the original ones
The only problem I see is buying magazines that match the color of the replica, but black magazines are widely available. And you definitely need 4-5 batteries for a full day of play due to the small battery capacity of the replica.

Terrible customer service not interested or sympathetic, postal courier partner the worse you can get. Selling with no knowledge how to work anything just tell you to contact manufacture which you cant ……
Go find a different store if i was you!

Ordered Delta Armory DA-PAR-10 PROARMS® PAR MK3 10" M4/AR-15 AEG and associated battery for £439 as a birthday present after checking both items were in stock. Received a confirmation email and all was well until 4 days before delivery when I got an email saying the battery was OOS (even though it was still showing as in stock on the website). No suitable batteries were in stock making the present unusable so I rang and spoke to Simon who was really helpful and said that the workshop would send batteries of equivalent value and they would change the mini tamiya to a deans connector so the present was usable. The gun arrived (fantastic shipping/tracking and comms from DPD) but two Deans 1200mAh batteries were supplied with no adaptor or modified connector so I had to spend another £6.95 P7P to buy an adaptor - As a complete novice with no idea about any of this, this was a hassle (though I understand that to more experienced users it's probable trivial). The gun and shipping were great, Simon was helpful but for the money I spent, and the fact that the issue was caused by a poor stock system at PB I really think they should've sorted it out as promised without me having to spend more money

Great rifle. Excellent customer service and delivery time

Items perfect but they use dx couriers and always seem to get my parcel 3 days late even after paying for extra for faster delivery

Great! Always the go to place for all your Airsoft needs!

Most likely the best place to go to if you’re starting out in airsoft. They’ve got quality products, and great customer service. I would definitely recommend these guys for any airsoft.

I ordered the Battle Axe SVD wooden furniture kit at the end of November and was given a mid January delivery date as coming from European distribution. I was then pleasantly surprised when it turned up shortly before Christmas. So delivery ++. Ordering process great too. If I had to criticise it was a little pricey but not awful if you want the authentic look. Many thanks Patrol Base.

For me pretty bad, the light works well but the laser sucks. I can’t zero it at all, I need to move the laser down for it to be on point and it’s also way to far right, where it has to be more left. Wouldn’t recommend

Always great service and fast shipping! Items arrive timely and in perfect condition.

First time customer. Dispatched earlier than expected. Very Happy with service.

‘Great success’-Borat

A pleasure to purchase from you guys and outstanding over the phone 👌🏻.I placed 2 different orders but needed both at the same time for game day...quick phone call and boom sorted.,full confidence in patrol base and will be purchasing again from you guy's