Customer Reviews

Very good customer service fast response from management on any enquiries

I’ve been ordering from PB for a while now and they’re my go to airsoft place for lowest prices, knowledge and fast delivery. I’ve got my UKARA now and ordered my first non-two tone RIF which got here the next day, awesome! I’ve also subscribed to the PB email news and I love getting these so I can plan my next purchase, great tips videos as well.

Very happy with the support and customer service

Best place to go for your airsoft needs, with unbelievably quick delivery too!

Great stock for first time buyers aswell as experienced players.

Excellent I’m really happy with my items thanks u

Great customer service had a slight issue with a battery and they sorted it out for me immediately. Will continue to shop here in the future.

Quick to buy. Shipping was fast. Helpful guys

I ordered a 100 round ammo box but was sent a 50 round ammo box, although it was incorrectly labelled 100.
I contacted Patrol Base explained the issue and immediately they said they would rectify the problem and send me the correct size ammo box and that I could keep the 50 round ammo box already received as it was their mistake, I received the correct size box the following morning, great customer service, very responsive to a problem and helpful, would certainly recommend them

Patrol Base.....nothing but a 5 star for every transactions I've made with them. Believe me I buy a lot.

Gosh could anyone write a short review about Patrol Base UK ltd?
Absolutely fantastic company that has the best, yes the BEST customer service I have ever had the pleasure of speaking to. I have always been made to feel like an important customer. The quality of the stock they sell which is a vast amount of things, is extremely great. The guns are sturdy where metal isn't used, it's high quality polymer. The last gun cz P-09 is so realistic it's scary. Customer for life doesn't even come close to how I feel about this company. They are more like a family than a business.

Awesome service and a sweet armoury of weapons and accesories, deliverys always been fast and secure and if youve ever needed know anything they are spot on with replies, one of me fave shops to visit online

Brilliant customer service. Beats all competitors hands down. Great pricing, great communication and great at solving any issues. Have recommended to all my friends and will only buy from these guys now.

Great company with first class customer service and really keen prices

Wont let me give 5 stars. Fantastic service. Team is incredibly friendly. Came 6 days early.

Patrol base handled my order very well and I’m happy with the service will shop again

Always have & always will be my go-to store for my airsoft goodies. The best prices & the service is unmatched, a shame the shop isn't open but just means I can order more stuff from the comfort of my couch, sorry wallet!

Excellent customer service, got what I ordered right on time!
Cheers guys!

Fast efficient perfect sale experience

Great service

Brilliant selection of equipment, fast delivery, and great website 👍🏻👍🏻

Fair price, fast delivery & good packaging. Should I say more?

Only cons is that it will take 2 to 3 weeks if you need to get your airsoft two-toned.

Top customer service, the actual boots I purchased were faulty, through no fault of patrol base, they completed a hassle free refund and were very polite.... Would definitely shop here again

Great company would use again

Great range of products

Really good attachment for the MK23, easy to fit too.

Never had a fault with PatrolBase. Always my go too for goods, friendly staff who are always willing to help.

Will continue to shop with PB, quality products & quality service.

Brilliant website, great delivery and packaging

A good service all round, excellent company to deal with would recommend to anyone

Very fast delivery as always. The madbull blue bucking is superb, very tight air seal, 40fps increase and more range.

I’ve brought the vast majority of my kit from patrol base the service is outstanding,the quality great and all priced reasonably in fact you’ll be lucky to find as good for cheaper any where online. I would highly recommend

Great price and delivery.havent use pellets yet

Patrol base orders are fast and come in time with well packaged items.

There’s a lot of good looking things in stock and when I had a problem with one of the things a bought, they were quite helpful.

Product is good quality, service was easy and deliver was fast! Couldn’t ask for more

Always good products at great prices. Fast delivery too!

Arrived on time and is just what I wanted

I recently purchased the dread holster suitable for machine pistols. It's functional, but not ideal, as certain platforms like my mp5k can't work with a magazine attached - making it pretty unsuitable on a game day. That said, a friend customised this product to support my mp5k sufficiently. Although I can't wait to test it at Proving Grounds in the near future.

The product itself was delivered on time and in perfect condition by Patrol Base.

Great shop, will definitely be coming back again and again.