Customer Reviews

The M-lok grip arrived pretty quickly, brand new; can make clean builds with it. 5 star

Always great service, and fantastic prices

Excellent. Well packaged. Excellent item. Really detailed solid MP 40. Well pleased.

Both workshop and sales teams are as always fantastic, great attitude and support level

Took a month to refund me. At least i got my money back

Very helpful. I had messed up my ukara entry, and then tried to update my ukara and still got it wrong. That said they had fast reaction in contacting me about the issue and found the correct ukara for me since my incompetency was evident.

Would he 5/5 stars but there is no clear way to a email. Instead there's a request line that I found difficult to do but then again I'm an idiot xD

Everything arrived very fast and in amazing condition. And met the specs on the website

Good service and quick with delivery

Prompt delivery, excellent products as always!

I’ve used this company three times and, unfortunately, my experience has been consistently disappointing. On each occasion, I paid extra for next-day delivery, ensuring that my orders were placed well within the required timeframes. However, none of the orders were dispatched in line with the service I paid for.

Communication has also been an issue. When contacting customer service for updates, I was repeatedly told that items would be sent out the same day, but this did not happen. In reality, dispatch was delayed by several days each time.

Additionally, I have concerns about product quality and accuracy of listings. A friend purchased what was advertised as a “new” pistol, but it appeared to be used or returned, as it arrived with rounded bolts, preventing proper use of attachments like sights. The gas magazine supplied with it also leaked on first use. When the magazine was sent back for repair, there was no communication for over a month. After chasing, he was informed that the item had not been received, which took 6–8 weeks to clarify.

Overall, based on repeated delivery issues, poor communication, and concerns about product condition, I would not recommend this company.

Never let me down yet, even when making mistakes and buying the wrong things, Patrol Base are happy to point you back in the right direction and exchange.

Very expensive. Didn’t work. Was told a reply was being sent out. Received a refund instead.

Im satisfied with the high quality speed loader as its easy to use and durable.

Great company to buy from. Im sure I'll purchase other items from here.

Was sent the wrong battery, emailed the team and instantly got a reply and a replacement in the following days. Mistakes happens but these folks were fantastic for sorting it

Poor instructions as to how to use it and put the batteries in

They have great service and many great replicas.

All good !

Hi, the Gun Bag was good colour, good quality, good price, housed my gun adequately, I'm very pleased with it.

Very good at what you do keep it up

Smooth transaction, great communication around the order, and the folding stock is great, fitted to an Umerex .68 shotgun, makes it so much better.

Always delivers on time, I have a massive wishlist to work through slowly but they always have what I'm looking for.

Patrol base is a great store 👍

Good service

Decent as always. Got a great deal on the price. Delivery speed is ok. Be nice if when you pay for the next day that you got it next day but handling time usually makes it more like 2 days before it arrives. But selection is great, pricing is usually decent and having been to the store a few times the staff are also great people.

The rifle was nicely 2 toned and was delivered quickly ; I recommend Patrol Base

My order arrived very quickly and was well packaged. It was just as described. I'm a happy customer and will be shopping again in the future.

Great choice, quality & prices. Patrol Base is my 1st goto.
Absolutely love the LevAR. Fitted a spare 6.01 Barrel, replaced the hop bucking,nozzle etc, shoots straight and true.
Well Happy

Excellent service and range.

My order that i received was damaged. Spoke to Chris Hartwell who was very helpful. Arranged for the goods to be collected to be returned and new ones to be sent out. Goods collected Tue 14.04.26.

Deliveries were very quick. I had one small mishap where a bag of BBs got split. Contacted customer services and was resolved immediately 24hrs later a new bag arrived. All in all very helpful

Received all orders on time

No issues with anything I have bought

Products arrived quickly and in very good condition with a professional courier

Arrived quickly. I was very happy with my purchase.

Brilliant service as always

Fantastic scope, really impressed with it. I plan to purchase another for my tac 41 as I use this on my vsr-10. The clarity of the lens is amazing.

Great site. Fast shipping

payment options are good. delivery times are decent. would prefer if it wasn't exclusively do in my area as delivery times are a bit hard to work around. would prefer to be able to pickup from shipper or schedule for time after work. items have been of great quality.

Very good website, products and a quick delivery. Never had an issue with Patrol Base always good service.

Good and quality

Better then exspected amazing product for the price u really cant grumble at!!