Customer Reviews

Good products, quick delivery and good customer service

Item came damaged no packaging and in a box 10 times to big, I emailed Natalie 3 times and no reply bad customer service

Exactly as described, looks amazing on my rifle and can’t wait to use it in combat

Good, quick and good quality. Bought for my sons scp cosplay/airsoft experiences.

Very good service, and delivery was on time. Great service! So good, in fact, that everyone deserves a pay rise! (Aha).

Thanks! Keep up the good work.

Just realized, that JUST AIR Rifles had made the order for me. Now I remember that you guys turned down my ID drivers license. I had provided more than enough evidence, yet you cancelled my order.

The person who spoke to me was very abrupt.

So I wouldn't even give your company a 1 star rating. But sadly, there is no "Zero" star rating option.

You should have stopped selling, when you started. Because your customer support was absolutely shocking.

That's why I ordered from somewhere else, and WILL continue to do so, until the end of time.

Thank you for wasting days where I could have had my air rifle sooner. Bet ahhh,

Mistakes are mistakes.

Kindest regards,

Tristé --- (AKA) "xTRIXSTEx".

I bought a starter gun kit for my son who enjoys playing airsoft and a few extra accessories, everything arrived in good time in excellent condition, all the products are of good quality my son was very happy with his purchase.

Products exactly as described.

Brilliant. Thanks

5 ⭐⭐⭐⭐⭐
5 ⭐⭐⭐⭐⭐

Great kit delivered quickly, as usual

I found the proscess of the 2 tone service a little slow but to be honest there packing and shipping is second to none, they are the best at making sure you items come in perfect condition,

Great price top quality fast delivery

Quality service as always!

Ordered a boneyard SMG - just for the look of the thing - Patrol Base were very helpful in negotiating me past screwing up the order, and ensuring that it was delivered etc - very happy customer

Put order in and was post of to me arived quickly and in great condition well be ordering again

Do not buy a classic arms Stoner!
No fault of Patrol Base they have been brilliant even with me being very underwhelmed with the Stoner .
The first one didn’t make it past chrono first time out . It locked up solid ! PB exchanged it straight away .
The second one wasn’t much better . It wouldn’t feed BBs properly due to the caste iron hop up looking like it had been drilled ( badly )
It also blew itself up and has now had a new trigger switch fitted and tried 2 different hop ups to get it working .
PB did offer to refund it but by now I’d already got a Bullgear box mag for it and a Bullgear hop up is on the way .
Great service from PB not so much quality control from Classic Army

Great service, couldn’t ask for more.

Brilliant service, thanks

Has a wide range of options to choose from. Very helpful.

We order an Airsoft helmet and cover and both are amazing quality, especially for the price.

Good deal on a returned Desert Eagle. Works perfectly and the colour good

Great service and products.

Very good service, all as expected and good quality

Great place to shop staff are exellent

Absolutely brilliant site, My order was delivered before the 2 weeks I was told. The products are top quality.

I’m really happy with my order, when I had realised I had ordered the wrong thing the call team where very nice and very helpful in changing it for me couldn’t thank them enough.

Sells airsoft guns

Excellent service. One of the items was faulty but they sorted it straight away, sending a replacement next day delivery. Definitely recommend

Has been delivered with missing screw,other than that works really good with the m4….I’ve tried to use it with adapter for my rapax m11 but the spring isn’t strong enough to push the bbs unless you help with the electric motor

Prompt delivery, great comms and an excellent product at a great price… what more could you want? Recommended

Solid equipment.
Gun bag - Little shorter than I thought but was is true to measurements so check your rifle length.
Fits one Rifle + One SMG maybe not 2 full size Rifles.

Magazines - Solid, Looks good, seems to feed just fine.

Sling - Very long sling - Personally ive bought a 2 pointer - Would suit someone on the taller side perhaps or likes their rifle hanging low.

Speed loader - Does as it says on the tin.

Overall quick delivery, good packaging, Solid quality at prices cheaper than local site.

Fast efficient service. Thanks

Great price and quick delivery

reasonable delivery time,items in stock and as descibed

Order delivered pretty quick. I only wish they answered questions quickly and not sure about the price match promise as I needed the order quilck, but surely took more than 48hrs for them to answer and actualy never got even a late answer.

Great service, really good delivery

Awesome as ever, fast delivery and fair pricing

Great service, delivery was prompt and on time, kept informed with every step.

Always positive experience when I buy from Patrolbase. They always go above and beyond to provide the very best service to ensure you get high quality products

Incredible product selection and fast shipping priced very competitively. Have been using the site for years and am yet to find a better alternative.