We pride ourselves on our genuine customer reviews and are extremely grateful to those who take the time to comment. The reviews shown are 100% independent reviews as provided by Reviews.io and Trustpilot.

2,104 Independent customer reviews
(4.7/5)
Trustpilot (1,602 reviews)
Reviews.io (502 reviews)
Graham Hitchcock
Graham Hitchcock
Written on 09/07/2025
Dealt with my order quickly and sent out. Can’t fault them.
Rated 5 out of 5
Ashley Deards
Ashley Deards
Written on 08/07/2025
Quality parts, great stock and inventory. Prices best most places, I would recommend them to anyone.
Rated 5 out of 5
stanley langmead
stanley langmead
Written on 08/07/2025
Good, but without much communication during shipping, slight scratches on the product, and it required a rebuild of the bolt to fire.
Rated 4 out of 5
Brendan Odoherty
Brendan Odoherty
Written on 08/07/2025
Brilliant, item arrived quick and website was easy to use! Good job to all the soldiers at Patrol Base! You are winning the war against great sales! you truly are “Prepared for Battle!”. You’re sergeant major (boss) is proud of you, hell even Jools and Jops are impressed with you.
Rated 5 out of 5
Henry Barker
Henry Barker
Written on 08/07/2025
Good service with a good stock of things to buy, however the delivery is very overpriced.
Rated 4 out of 5
Gary Fairhurst
Gary Fairhurst
Written on 08/07/2025
I have bought quite a few rifs and tactical kit from PB , well stocked and quick service . Well priced and klarna option makes it to easy ! One stop shop for all you need , and stuff you didnt think you needed !
Rated 5 out of 5
IONUT PASCALINA
IONUT PASCALINA
Written on 07/07/2025
Verry professional!
Rated 5 out of 5
Alex Morgan-Hayes
Alex Morgan-Hayes
Written on 07/07/2025
The VMP-1 i bought is perfect and came VERY quick with the express shipping. The foregrip i bought did not fit on the rail, despite being a 20mm picatinny mount. I did message in regards to this and heard nothing back. So they loose a star there unfortunately.
Rated 4 out of 5
Norbert Twardochleb
Norbert Twardochleb
Written on 07/07/2025
Good helmet but there was only one size and it's a bit big for my cranium 👍🏻
Rated 4 out of 5
Martin Bartholomew
Martin Bartholomew
Written on 07/07/2025
Patrol Base is one of our main places to pick up kit from, because they are consistent with quality, service and affordability
Rated 5 out of 5
Anonymous
Anonymous
Written on 07/07/2025
One of the best airsoft dealers but somtimes my products come broken or not as advertised
Rated 3 out of 5
Anonymous
Anonymous
Written on 07/07/2025
Fantastic Customer Services, Delievery is always on time
Rated 5 out of 5
Lee Horner
Lee Horner
Written on 07/07/2025
Purchased the JW3 high cappa and DE UTR
Used these guys twice now and they have been fantastic. Postage is really quick. There website is the best and easiest to navigate and full of information. I made a mistake with one of my orders and a quick phonecall the next morning got my order corrected with the help from there very helpful and friendly staff. They are now my go too for all Airsoft.
Thank you everyone at PB 👍
Rated 5 out of 5
Gregory Affonso
Gregory Affonso
Written on 07/07/2025
Quite happy with the quality of products I bought.
Rated 5 out of 5
spencer ward
spencer ward
Written on 06/07/2025
Patrol base was great
Rated 5 out of 5
Ethan Coates
Ethan Coates
Written on 06/07/2025
Order thing, get thing pretty quickly, can't fault 'em.
Rated 5 out of 5
Ladislav Lacko
Ladislav Lacko
Written on 06/07/2025
I'm satisfied with PB.
Rated 5 out of 5
Luke Fairclough
Luke Fairclough
Written on 06/07/2025
Good website, overall happy with the purchases I’ve made, delivery cost is a bit high but apart from that no complaints at all
Rated 5 out of 5
Jonathan Brough
Jonathan Brough
Written on 06/07/2025
The team at patrol base are always freindly, very knowligible and keep me updated regarding when my products are going to be delivered.
Rated 5 out of 5
John Whillock
John Whillock
Written on 06/07/2025
Really pleased with it it looks better in the flesh than on a photo. Can’t wait to try it out on my next Airsoft skirmish
Rated 5 out of 5
Chris Adams
Chris Adams
Written on 06/07/2025
Great item and fast delivery
Rated 5 out of 5
Anonymous
Anonymous
Written on 05/07/2025
Patrol base is my go to site for my gear, great prices for the great gear available
Rated 5 out of 5
barry jones
barry jones
Written on 05/07/2025
Better quality than I was expecting....
Rated 5 out of 5
maryanne wood
maryanne wood
Written on 05/07/2025
Quick dispatch but no instructions on how to fit the battery
Rated 3 out of 5
Neill O Brien
Neill O Brien
Written on 05/07/2025
I purchased the Daniel Defense MK18 GBBR from Patrol Base, I saw them at their
store today. Really nice folks, happy to answer my questions, and I had a few, lol.
I could have spent a small fortune in there today, lots of toys on display.
Super happy with my purchase, although I've yet to try it out. I have 2 more orders with Patrol Base, suffice to say I'm very happy with the service. I don't know who I dealt with today but thank you both very much. Outstanding service. Keep up the great work.
Rated 5 out of 5
alex tappenden
alex tappenden
Written on 05/07/2025
Patrol base is a spectacular supply point for airsofters! The stock and inventory is second to none, they have absolutely everything you could want as a serious airsofter.
However I don’t do orders to them very often as their shipping costs are ridiculous! £25 to the Isle of Wight is a joke. Every other retailer quotes me no more than £10 for shipping. Even novritsch based out in Austria only quotes me £15 for shipping, so I find it hard to understand why patrol base can justify there shipping costs. I now only put orders in with patrol base if I really really need something, especially if I can’t find it anywhere else or if any of my community put a shared order in and divide the shipping fees between us.
Rated 3 out of 5
Anonymous
Anonymous
Written on 05/07/2025
Easy to order stuff and good delivery condition
Rated 5 out of 5
Anonymous
Anonymous
Written on 05/07/2025
The two tone delivery service was done in it's due time, i got my order in about 2 weeks which is brilliant. Everything came and it was well secured so no parcel gets damaged through shipping.
Rated 5 out of 5
Daniel Januszkiewicz
Daniel Januszkiewicz
Written on 05/07/2025
Very nice shop and service
Rated 5 out of 5
Tom Willans
Tom Willans
Written on 05/07/2025
Fast delivery and good service every time I've used them.
Rated 5 out of 5
Jay Mclellan
Jay Mclellan
Written on 05/07/2025
Great team great stock of stuff cant complain about the company there spot on.
Rated 5 out of 5
Brendan Hartnoll
Brendan Hartnoll
Written on 05/07/2025
Delivered on time, my first airsoft rifle and the two tone paint job was decent.
Rated 5 out of 5
Jordan Scott
Jordan Scott
Written on 05/07/2025
Quick delivery and communication via email and in person, the staff know there products and are very helpful
Rated 5 out of 5
Anonymous
Anonymous
Written on 04/07/2025
Good gun but stinks if spray paint and is a baby blue instead of what colour they show probs 7/10
Rated 3 out of 5
Gary Wood
Gary Wood
Written on 04/07/2025
The best place to buy all our equipment from. Every item i have bought has come very quickly.
Rated 5 out of 5
Matthew Simpson
Matthew Simpson
Written on 04/07/2025
Good selection and competitive prices. Lots of useful info on the website for new players.
Rated 5 out of 5
steve samways
steve samways
Written on 04/07/2025
Good quality gear, would have been 5 stars but your delivery people let you down.
Rated 4 out of 5
Marcelo Quinta
Marcelo Quinta
Written on 04/07/2025
Absolutely stunned by the fact that my gun has arrived in less than a day after purchased, well packaged and everything was working fine. You guys got a loyal client today.
Rated 5 out of 5
Anonymous
Anonymous
Written on 04/07/2025
First time ordering with patrol base.
Very happy with the customer service and the delivery was very fast as well. Will definitely order more from them in the future.
Rated 5 out of 5
Richard Lintott
Richard Lintott
Written on 04/07/2025
Great service, good communication with competative pricing!
Rated 5 out of 5