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2,354 Independent customer reviews
(4.7/5)
Reviews.io (2,354 reviews)
Marcus Naughton
Marcus Naughton
Written on 17/04/2026
The M-lok grip arrived pretty quickly, brand new; can make clean builds with it. 5 star
Rated 5 out of 5
Dominic Burrows
Dominic Burrows
Written on 17/04/2026
Always great service, and fantastic prices
Rated 5 out of 5
Richard Clements
Richard Clements
Written on 17/04/2026
Excellent. Well packaged. Excellent item. Really detailed solid MP 40. Well pleased.
Rated 5 out of 5
artur wacewicz
artur wacewicz
Written on 17/04/2026
Both workshop and sales teams are as always fantastic, great attitude and support level
Rated 5 out of 5
Amanda Hart
Amanda Hart
Written on 17/04/2026
Took a month to refund me. At least i got my money back
Rated 3 out of 5
Anonymous
Anonymous
Written on 17/04/2026
Very helpful. I had messed up my ukara entry, and then tried to update my ukara and still got it wrong. That said they had fast reaction in contacting me about the issue and found the correct ukara for me since my incompetency was evident.

Would he 5/5 stars but there is no clear way to a email. Instead there's a request line that I found difficult to do but then again I'm an idiot xD

Everything arrived very fast and in amazing condition. And met the specs on the website
Rated 4 out of 5
Mckenzie Arnold
Mckenzie Arnold
Written on 17/04/2026
Good service and quick with delivery
Rated 5 out of 5
Anonymous
Anonymous
Written on 17/04/2026
Prompt delivery, excellent products as always!
Rated 5 out of 5
Anonymous
Anonymous
Written on 17/04/2026
I’ve used this company three times and, unfortunately, my experience has been consistently disappointing. On each occasion, I paid extra for next-day delivery, ensuring that my orders were placed well within the required timeframes. However, none of the orders were dispatched in line with the service I paid for.

Communication has also been an issue. When contacting customer service for updates, I was repeatedly told that items would be sent out the same day, but this did not happen. In reality, dispatch was delayed by several days each time.

Additionally, I have concerns about product quality and accuracy of listings. A friend purchased what was advertised as a “new” pistol, but it appeared to be used or returned, as it arrived with rounded bolts, preventing proper use of attachments like sights. The gas magazine supplied with it also leaked on first use. When the magazine was sent back for repair, there was no communication for over a month. After chasing, he was informed that the item had not been received, which took 6–8 weeks to clarify.

Overall, based on repeated delivery issues, poor communication, and concerns about product condition, I would not recommend this company.
Rated 1 out of 5
Anonymous
Anonymous
Written on 17/04/2026
Never let me down yet, even when making mistakes and buying the wrong things, Patrol Base are happy to point you back in the right direction and exchange.
Rated 5 out of 5
Lee Pease-Smith
Lee Pease-Smith
Written on 17/04/2026
Very expensive. Didn’t work. Was told a reply was being sent out. Received a refund instead.
Rated 2 out of 5
Anonymous
Anonymous
Written on 16/04/2026
Im satisfied with the high quality speed loader as its easy to use and durable.
Rated 5 out of 5
Oliver Kitson
Oliver Kitson
Written on 16/04/2026
Great company to buy from. Im sure I'll purchase other items from here.
Rated 5 out of 5
Anonymous
Anonymous
Written on 16/04/2026
Was sent the wrong battery, emailed the team and instantly got a reply and a replacement in the following days. Mistakes happens but these folks were fantastic for sorting it
Rated 5 out of 5
Nick Williams
Nick Williams
Written on 16/04/2026
Poor instructions as to how to use it and put the batteries in
Rated 1 out of 5
Anonymous
Anonymous
Written on 16/04/2026
They have great service and many great replicas.
Rated 5 out of 5
Anonymous
Anonymous
Written on 16/04/2026
All good !
Rated 5 out of 5
MICHAEL BARCROFT
MICHAEL BARCROFT
Written on 16/04/2026
Hi, the Gun Bag was good colour, good quality, good price, housed my gun adequately, I'm very pleased with it.
Rated 5 out of 5
Christopher Aveyard
Christopher Aveyard
Written on 15/04/2026
Very good at what you do keep it up
Rated 5 out of 5
Christopher Jung
Christopher Jung
Written on 15/04/2026
Smooth transaction, great communication around the order, and the folding stock is great, fitted to an Umerex .68 shotgun, makes it so much better.
Rated 5 out of 5
Thomas Phillips
Thomas Phillips
Written on 15/04/2026
Always delivers on time, I have a massive wishlist to work through slowly but they always have what I'm looking for.
Rated 5 out of 5
David Sowerby
David Sowerby
Written on 15/04/2026
Patrol base is a great store 👍
Rated 5 out of 5
gary curtis
gary curtis
Written on 15/04/2026
Good service
Rated 4 out of 5
Mr Andrew Sherrington
Mr Andrew Sherrington
Written on 15/04/2026
Decent as always. Got a great deal on the price. Delivery speed is ok. Be nice if when you pay for the next day that you got it next day but handling time usually makes it more like 2 days before it arrives. But selection is great, pricing is usually decent and having been to the store a few times the staff are also great people.
Rated 4 out of 5
Anonymous
Anonymous
Written on 15/04/2026
The rifle was nicely 2 toned and was delivered quickly ; I recommend Patrol Base
Rated 5 out of 5
Anonymous
Anonymous
Written on 15/04/2026
My order arrived very quickly and was well packaged. It was just as described. I'm a happy customer and will be shopping again in the future.
Rated 5 out of 5
David Rampling
David Rampling
Written on 15/04/2026
Great choice, quality & prices. Patrol Base is my 1st goto.
Absolutely love the LevAR. Fitted a spare 6.01 Barrel, replaced the hop bucking,nozzle etc, shoots straight and true.
Well Happy
Rated 5 out of 5
Christopher Coney
Christopher Coney
Written on 15/04/2026
Excellent service and range.
Rated 5 out of 5
Geraldine Meehan
Geraldine Meehan
Written on 15/04/2026
My order that i received was damaged. Spoke to Chris Hartwell who was very helpful. Arranged for the goods to be collected to be returned and new ones to be sent out. Goods collected Tue 14.04.26.
Rated 5 out of 5
Caeden McAllister
Caeden McAllister
Written on 15/04/2026
Deliveries were very quick. I had one small mishap where a bag of BBs got split. Contacted customer services and was resolved immediately 24hrs later a new bag arrived. All in all very helpful
Rated 5 out of 5
daniel howes
daniel howes
Written on 14/04/2026
Received all orders on time

No issues with anything I have bought
Rated 5 out of 5
Anonymous
Anonymous
Written on 14/04/2026
Products arrived quickly and in very good condition with a professional courier
Rated 5 out of 5
Anthony MCGUINNESS
Anthony MCGUINNESS
Written on 14/04/2026
Arrived quickly. I was very happy with my purchase.
Rated 5 out of 5
Adrian Round
Adrian Round
Written on 14/04/2026
Brilliant service as always
Rated 5 out of 5
robert JOHNSON
robert JOHNSON
Written on 14/04/2026
Fantastic scope, really impressed with it. I plan to purchase another for my tac 41 as I use this on my vsr-10. The clarity of the lens is amazing.
Rated 5 out of 5
stuart watson
stuart watson
Written on 14/04/2026
Great site. Fast shipping
Rated 5 out of 5
Igor Karchut
Igor Karchut
Written on 14/04/2026
payment options are good. delivery times are decent. would prefer if it wasn't exclusively do in my area as delivery times are a bit hard to work around. would prefer to be able to pickup from shipper or schedule for time after work. items have been of great quality.
Rated 5 out of 5
Steve Hillier
Steve Hillier
Written on 14/04/2026
Very good website, products and a quick delivery. Never had an issue with Patrol Base always good service.
Rated 5 out of 5
Written on 14/04/2026
Good and quality
Rated 5 out of 5
Ben Earnshaw
Ben Earnshaw
Written on 14/04/2026
Better then exspected amazing product for the price u really cant grumble at!!
Rated 5 out of 5