Customer Reviews

Purchased a number of guns from Patrol Base . Service is always great , and delivery is quick , especially considering I need all my guns done in the two tone option .
Would definately recommend Patrol Base to anyone looking to purchase an airsoft gun .

Bought a few items mainly 2 Starter bundles that needed sending off for 2 toning,estimated delivery was 28th,they came, all done on 22nd in time for our Airsoft day on 25th,excellent service,will definately use again for my Airsoft purchases

Service has always been spot on and never had any issues ever

Most recent delivery was surprisingly quick as I thought I had missed the cut-off point before the weekend, then my order turned up the next day. Very pleased.

Good website, good company. Slow in delivery.

All products turned up quickly and in good working order

Affordable and quick

Wide range of stock, fast delivery

Patrol Base ... great service ... no problems so far! 🏆

Impressed!
I got technical support to help choose the right bags for what I needed. The range of products was impressive.
Customer services were very helpful to make sure that the products arrived when I would be at home after my circumstances changed, waving additional costs!

Great stuff and delivered very quickly

Staff are really friendly, more than willing to help and ensure you have all the information needed before buying any products

A great company to shop from.
Awesome help regarding returns,
awesome help regarding purchases
Cannot fault them at all

Repeat customer, always very pleased with the products and service from Patrol Base. Shipment came in time, well packed and items of a high quality.

Items arrived earlier than expected. The weapons work great, to the great dismay of my housemates who have to hear me shooting them at 2am in my room

I ordered an airsoft rifle , BBs , and a scope which none of it came and I still haven’t gotten a refund

Quick delivery. Excellent quality products.

Very happy with the many items we have purchased, quick delivery, helpful customer service and quality items

A great service, thank you guys!

Disappointed in Patrol Base, in regard to my recent purchase. The replacement stock doesn't fit my Cyma SMG-5, although it states on their website that it'll fit. I was sent a copy and pasted email regarding returns and how it has to be in the original packaging. If they state that a product is compatible, then you remove it from its packaging to find out its not compatible, that's my fault apparently. The worst airsoft company for customer service.

Item ordered is of very high quality. Delivery was super speedy. The gun was powered down to meet UK standards but the original spring was not supplied

It’s a really nice gun not to heavy to hold the only thing I hate that the pink comes off a bit but except that absolutely love it and definitely recommend it especially for close quarters it won’t shoot that far outside

Prompt delivery and really good communication.

Everything came very quick and I always got information for where my rep was and everything is in good condition from shipping to my door no damage on any of the boxes

Excellent service as always. Three days from ordering to delivery. Very happy with the jefftron mosfet .

So i orderd a AGM MP44 with plastic stock
And i went to change the stock hop rubber which are poor i understand this voids the warrenty but once i started to strip it down its clear that the main body pin that holds it all together is faulty or glued together and will not come out, you should be able to pull it out with your fingers so its clearly faulty from new

I emailed informing them about the issue and could i send it back and get it fixed (at a cost goes without saying) or replaced and upgrade it at the same time
I got told ive voided the warrenty and they cant help and they arnt able to do upgrades at the moment , how convenient

Which says to me they are washing there hands of it ,they have my money and dont care so im 200+ quid down with a gun i cant fix ,all i want is a working AEG

Spend your hard earned money else where

By far the worst Experience ive had in 20+ years of airsofting

Ordering was easy and quick delivery. I will be ordering from patrol base again.

Gun = boom

Very poor dispatch time. Nearly one week from order to deliver. If I order from outside UK shops take 5-6 days, so I don't understand why I was waiting so long. But some items are a really good bargains

Easy to use website and was with me shortly.

Still to try them out when the airsoft guns arrive

Good quality,reasonable prices,excellent service 👍

Great advice and service. Beginner friendly.

I'm a returning customer, Patrol base has fantastic customer service service. Always helpful.

Great customer service. Had couple of orders, no issues. Quick deliveries. Reasonably priced products.Highly recommend.

Excellent value for money, well packaged, only downside was delivery was slow…

Great item fits perfectly, and great customer service

Everything I've ordered from patrol base has worked and been in good condition. And usually comes early.

Very happy with it matches my shoulder piece perfect

Amazing customer service and very polite pleasant staff

Excellent service, good communication, great packaging and superb quality products