We pride ourselves on our genuine customer reviews and are extremely grateful to those who take the time to comment. The reviews shown are 100% independent reviews as provided by Reviews.io.

2,726 Independent customer reviews
(4.6/5)
Reviews.io (2,726 reviews)
Ramon Rodriguez
Ramon Rodriguez
Written on 05/06/2026
Good products, quick delivery and good customer service
Rated 5 out of 5
PETER CHINNER
PETER CHINNER
Written on 05/06/2026
Item came damaged no packaging and in a box 10 times to big, I emailed Natalie 3 times and no reply bad customer service
Rated 1 out of 5
Gavin Thomas
Gavin Thomas
Written on 05/06/2026
Exactly as described, looks amazing on my rifle and can’t wait to use it in combat
Rated 5 out of 5
Anna Da Costa
Anna Da Costa
Written on 05/06/2026
Good, quick and good quality. Bought for my sons scp cosplay/airsoft experiences.
Rated 5 out of 5
Charlotte Brookes
Charlotte Brookes
Written on 05/06/2026
Very good service, and delivery was on time. Great service! So good, in fact, that everyone deserves a pay rise! (Aha).

Thanks! Keep up the good work.

Just realized, that JUST AIR Rifles had made the order for me. Now I remember that you guys turned down my ID drivers license. I had provided more than enough evidence, yet you cancelled my order.

The person who spoke to me was very abrupt.

So I wouldn't even give your company a 1 star rating. But sadly, there is no "Zero" star rating option.

You should have stopped selling, when you started. Because your customer support was absolutely shocking.

That's why I ordered from somewhere else, and WILL continue to do so, until the end of time.

Thank you for wasting days where I could have had my air rifle sooner. Bet ahhh,

Mistakes are mistakes.

Kindest regards,

Tristé --- (AKA) "xTRIXSTEx".
Rated 1 out of 5
Melina Sdrolia
Melina Sdrolia
Written on 05/06/2026
I bought a starter gun kit for my son who enjoys playing airsoft and a few extra accessories, everything arrived in good time in excellent condition, all the products are of good quality my son was very happy with his purchase.
Rated 5 out of 5
Adrian Bakowski
Adrian Bakowski
Written on 05/06/2026
Products exactly as described.
Rated 5 out of 5
noel mitchell
noel mitchell
Written on 05/06/2026
Brilliant. Thanks
Rated 5 out of 5
Anonymous
Anonymous
Written on 05/06/2026
5 ⭐⭐⭐⭐⭐
5 ⭐⭐⭐⭐⭐
Rated 5 out of 5
Alexander Harrison
Alexander Harrison
Written on 05/06/2026
Great kit delivered quickly, as usual
Rated 5 out of 5
Anonymous
Anonymous
Written on 05/06/2026
I found the proscess of the 2 tone service a little slow but to be honest there packing and shipping is second to none, they are the best at making sure you items come in perfect condition,
Rated 4 out of 5
Mr dave nunn
Mr dave nunn
Written on 05/06/2026
Great price top quality fast delivery
Rated 5 out of 5
Ben Mackins
Ben Mackins
Written on 05/06/2026
Quality service as always!
Rated 3 out of 5
Chris Fricker
Chris Fricker
Written on 05/06/2026
Ordered a boneyard SMG - just for the look of the thing - Patrol Base were very helpful in negotiating me past screwing up the order, and ensuring that it was delivered etc - very happy customer
Rated 5 out of 5
mark adams
mark adams
Written on 05/06/2026
Put order in and was post of to me arived quickly and in great condition well be ordering again
Rated 5 out of 5
Gary Fairhurst
Gary Fairhurst
Written on 04/06/2026
Do not buy a classic arms Stoner!
No fault of Patrol Base they have been brilliant even with me being very underwhelmed with the Stoner .
The first one didn’t make it past chrono first time out . It locked up solid ! PB exchanged it straight away .
The second one wasn’t much better . It wouldn’t feed BBs properly due to the caste iron hop up looking like it had been drilled ( badly )
It also blew itself up and has now had a new trigger switch fitted and tried 2 different hop ups to get it working .
PB did offer to refund it but by now I’d already got a Bullgear box mag for it and a Bullgear hop up is on the way .
Great service from PB not so much quality control from Classic Army
Rated 5 out of 5
Ian Canterbury
Ian Canterbury
Written on 04/06/2026
Great service, couldn’t ask for more.
Rated 5 out of 5
Christopher Thompson
Christopher Thompson
Written on 04/06/2026
Brilliant service, thanks
Rated 5 out of 5
Harry Mercer
Harry Mercer
Written on 04/06/2026
Has a wide range of options to choose from. Very helpful.
Rated 4 out of 5
Saprina Berkshire
Saprina Berkshire
Written on 04/06/2026
We order an Airsoft helmet and cover and both are amazing quality, especially for the price.
Rated 5 out of 5
Anonymous
Anonymous
Written on 04/06/2026
Good deal on a returned Desert Eagle. Works perfectly and the colour good
Rated 5 out of 5
rory downey
rory downey
Written on 04/06/2026
Great service and products.
Rated 5 out of 5
Tyler Hayes
Tyler Hayes
Written on 04/06/2026
Very good service, all as expected and good quality
Rated 5 out of 5
Gerard Smith
Gerard Smith
Written on 04/06/2026
Great place to shop staff are exellent
Rated 5 out of 5
Kim Lloyd
Kim Lloyd
Written on 03/06/2026
Absolutely brilliant site, My order was delivered before the 2 weeks I was told. The products are top quality.
Rated 5 out of 5
Leon OFlynn
Leon OFlynn
Written on 03/06/2026
I’m really happy with my order, when I had realised I had ordered the wrong thing the call team where very nice and very helpful in changing it for me couldn’t thank them enough.
Rated 5 out of 5
Milo Reeve
Milo Reeve
Written on 03/06/2026
Sells airsoft guns
Rated 5 out of 5
Andrew Smith
Andrew Smith
Written on 03/06/2026
Excellent service. One of the items was faulty but they sorted it straight away, sending a replacement next day delivery. Definitely recommend
Rated 5 out of 5
Ion Cercel
Ion Cercel
Written on 03/06/2026
Has been delivered with missing screw,other than that works really good with the m4….I’ve tried to use it with adapter for my rapax m11 but the spring isn’t strong enough to push the bbs unless you help with the electric motor
Rated 4 out of 5
David Wedderkop
David Wedderkop
Written on 03/06/2026
Prompt delivery, great comms and an excellent product at a great price… what more could you want? Recommended
Rated 5 out of 5
ALYSSA POWELL
ALYSSA POWELL
Written on 03/06/2026
Solid equipment.
Gun bag - Little shorter than I thought but was is true to measurements so check your rifle length.
Fits one Rifle + One SMG maybe not 2 full size Rifles.

Magazines - Solid, Looks good, seems to feed just fine.

Sling - Very long sling - Personally ive bought a 2 pointer - Would suit someone on the taller side perhaps or likes their rifle hanging low.

Speed loader - Does as it says on the tin.

Overall quick delivery, good packaging, Solid quality at prices cheaper than local site.
Rated 5 out of 5
T D WILSON
T D WILSON
Written on 03/06/2026
Fast efficient service. Thanks
Rated 5 out of 5
Christopher Uttridge
Christopher Uttridge
Written on 03/06/2026
Great price and quick delivery
Rated 5 out of 5
Robert Gabriel
Robert Gabriel
Written on 02/06/2026
reasonable delivery time,items in stock and as descibed
Rated 5 out of 5
Libor Miksche
Libor Miksche
Written on 02/06/2026
Order delivered pretty quick. I only wish they answered questions quickly and not sure about the price match promise as I needed the order quilck, but surely took more than 48hrs for them to answer and actualy never got even a late answer.
Rated 4 out of 5
Thomas Oster-Ritter
Thomas Oster-Ritter
Written on 02/06/2026
Great service, really good delivery
Rated 5 out of 5
Stuart Goodacre
Stuart Goodacre
Written on 02/06/2026
Awesome as ever, fast delivery and fair pricing
Rated 5 out of 5
ALISTAIR GRAY
ALISTAIR GRAY
Written on 02/06/2026
Great service, delivery was prompt and on time, kept informed with every step.
Rated 5 out of 5
Alistair MacKenzie
Alistair MacKenzie
Written on 02/06/2026
Always positive experience when I buy from Patrolbase. They always go above and beyond to provide the very best service to ensure you get high quality products
Rated 5 out of 5
Logan Gill
Logan Gill
Written on 02/06/2026
Incredible product selection and fast shipping priced very competitively. Have been using the site for years and am yet to find a better alternative.
Rated 5 out of 5